Purple Mattress continues to delight customers while navigating regulatory changes and labor shortages

At a glance: Meet Jarom Olson, the Senior Manager of Home Delivery and Third Party Logistics at Purple. Purple is an innovative mattress company known for its unique purple grid technology. However, behind its product, it encountered a substantial logistics challenge that posed obstacles to its smooth operations. The challenge: A change in California legislation … Read more

Dolly Enables DTC Retailer Rove Concepts to Expand into New Markets Quickly

At a Glance Based in the Pacific Northwest, Rove Concepts emerged over a decade ago, aspiring to redefine furniture delivery standards for its extensive clientele. They needed a partner to help provide line haul shipments to multiple markets using a combination of local warehousing partners and the filling and unloading of storage units. Rove also … Read more

BuildDirect’s Leap to 100% Customer Satisfaction with Dolly Delivery

At a Glance: Founded in 1999, BuildDirect, an online-only flooring company, prioritizes product and service quality. Recognizing the need for more efficient delivery and return solutions, they chose Dolly as their delivery partner. The Challenges: Why Dolly Became BuildDirect’s Choice The Customized Solution for BuildDirect The Result With Dolly on their side, BuildDirect not only … Read more

Dolly’s Retail API, explained

We’ve heard it all before: “We can’t offer same-day delivery because it’s too expensive.” Or “it’s too difficult to actually transport big and bulky items.” Or, “the deliveries can be complicated in the cities.” These are some of the most common reasons last-mile delivery can be tricky. While we’ve always worked with retailers through our … Read more

Dolly’s QR code program explained

Who knew a global pandemic would lead to a renaissance in QR codes? What was once a dying marketing trend is now a part of our daily lives. From restaurant menus to Super Bowl commercials, your customers have been interacting with QR codes in one way or another,  which makes customer adoption simple. QR codes … Read more

Dolly’s delivery management solution explained

“I used to think that buying big items would be a big deal, but after Dolly’s service, my mind has changed.” Big Lots Customer You don’t want customers to be reluctant to make big purchases because there isn’t an accessible and affordable delivery option. Dolly’s delivery management system empowers retailers to offer big item delivery … Read more