Ever found an awesome item on Craiglist? Before you decide to drop cash on the item, what’s the second thing that comes to mind?…Oh right, how am I going to get this home? Kristen Vandenberg, a Chicagoan and employee at Leo Burnett, faced a similar predicament.
The Perfect One-Stop Shop
Kristen had found the perfect arcade game she knew her coworkers would love, but wasn’t sure how to get it to her office in the heart of downtown Chicago.
“I bought a Ms. Pacman video arcade game for my office in the Loop and I knew it would be a challenge to find a truck, two people strong enough to carry it, and find a way to secure the game. It’s from the 1980’s and there are a lot of mechanics inside the game that make it work so if it moved around during the move, the game could have easily been damaged,” said Kristen.
She had heard about Dolly through word of mouth, from a friend who was moving to Dallas and had used the service to deliver several of the Craigslist items she had listed. Kristen quickly realized how perfect Dolly is for Craigslist pickups and drop-offs. “I decided to use Dolly because it was a one-stop shop. They provide the truck, the people, the blankets and bands to secure the machine and the exchange of money is all done on the app.”
Quick as Ms. Pacman
Kristen loved that she could plug in all of her information easily and that literally, within minutes she had a confirmed mover. She scheduled her Monday morning move and was all set. “On Monday morning, I got a notification from the app when the movers were on their way. I was able to track their trip on the app so I knew exactly when they arrived at the pick-up location.” It was that easy.
“My movers were super fast, friendly, and professional. They even let me ride with them from location A to location B. I would definitely use Dolly again. I like that you can use them for any random thing that needs moving, no matter the size of the job!”
Kristen had a great experience with Dolly and most importantly, her coworkers were happy. She plans on throwing a Welcome Party for Ms. Pacman complete with a bracket, beer, and snacks! We’ll cheers to that!
Sonal is the Sr. Marketing Manager at Dolly. She loves storytelling and building great experiences for customers.