Our mission

Create freedom of time, freedom of choice, and freedom from worry

Our story

Dolly was created to re-imagine the big and bulky item delivery experience by putting the customer in control. We optimize for convenience and safety at an affordable price. After delivering more than one million items, we are the leading on-demand delivery service trusted by retailers like Lowe's, Costco, Crate & Barrel, Big Lots!, and many more.

Headquartered in Seattle, Dolly is currently operating in 45 cities, expanding quickly, and will soon be nationwide. We are passionate about creating a customer-centric brand that brings customers back time and time again. Our team is ambitious and humble, with innovation at the core of everything we do.

Latest news

Load all articles

Dolly is listed in the 2021 a16z Marketplace 100 list, a ranking of the largest consumer-facing marketplace startups and private companies.

A16Z badge

Fast facts

  • 3 mins

    A Dolly is created every 3 minutes

  • 15k+

    Helpers ready to lend a hand

  • 3.2M+

    Items delivered

  • 4.8

    Average rating on Facebook