About Us

We're passionate about making moving and delivery easier.

Our mission is to create freedom of time, freedom of choice, and freedom from worry.

We do this by continually re-imagining and innovating the way moving and delivery should work.

Our Story

Dolly was created to re-imagine the big and bulky item delivery experience by putting the customer in control. We optimize for convenience and safety at an affordable price. After delivering more than one million items, we are the leading on-demand delivery service trusted by retailers like Lowe's, Costco, Crate & Barrel, Big Lots!, and many more.

Headquartered in Seattle, Dolly is currently operating in 28 cities, expanding quickly, and will soon be nationwide. We are passionate about creating a customer-centric brand that brings customers back time and time again. Our team is ambitious and humble, with innovation at the core of everything we do.

The Team

Founders & Leadership

  • Mike Howell

    Mike Howell

    Co-Founder & CEO

  • Chad Wittman

    Chad Wittman

    Co-Founder & VP of Product

  • Jason Norris

    Jason Norris

    Co-Founder & Sr. Software Architect

  • Kelby Hawn

    Kelby Hawn

    Co-Founder & Sr. Product Designer

  • Kevin Shawver

    Kevin Shawver

    VP of Marketing

  • Jay Sackos

    Jay Sackos

    VP of Sales

  • Ryan Marshall

    Ryan Marshall

    Director of Analytics & Business Intelligence

  • Armikka Bryant

    Armikka Bryant

    General Counsel

  • Jeremy Holmes

    Jeremy Holmes

    Director of Operations


  • Casey Klaus

    Casey Klaus

    Executive Assistant

  • Jade Jenkins

    Jade Jenkins

    Recruiting Manager

Business Development

  • Kevin Cullum

    Kevin Cullum

    Partnership Manager

  • Brian Barton

    Brian Barton

    Partnership Manager

  • Andrew Pratt

    Andrew Pratt

    Market Manager

Marketing & Helper Team

  • Milo Dowling

    Milo Dowling

    Helper Recruiting Coordinator

  • Tyra Parks

    Tyra Parks

    Helper Coordinator

  • Jeff Moon

    Jeff Moon

    Helper Administrator

  • Adrian Fernandez

    Adrian Fernandez

    Helper Program Manager


  • Alex Marga

    Alex Marga

    Operations Lead I

  • Miranda N. Benson

    Miranda N. Benson

    Ops Communications & Training Manager

  • Bjorn John Ramos

    Bjorn John Ramos

    Customer Success Specialist II

  • Jamie Denberger

    Jamie Denberger

    Customer Success Specialist II

  • Mary-Kate Collins

    Mary-Kate Collins

    Customer Success Specialist II

  • Kellie Walker

    Kellie Walker

    Customer Success Specialist

  • Sam Cohen

    Sam Cohen

    Customer Success Specialist

  • Mike Frizzell

    Mike Frizzell

    Claims Specialist

  • Randy Saxon

    Randy Saxon

    Customer Success Specialist

  • Pear Sutarat

    Pear Sutarat

    Customer Success Specialist

  • Peter Jensen

    Peter Jensen

    Customer Success Specialist

  • Neil Sarver

    Neil Sarver

    Customer Success Specialist


  • Mary Bush

    Mary Bush

    Sr. Software Engineer

  • Andrei Dan

    Andrei Dan

    Mobile App Team Lead

  • Clare Krawitz

    Clare Krawitz

    Jr. Product Manager

  • Alice Huang

    Alice Huang

    Enterprise Software Engineer

  • Miles Ranisavljević

    Miles Ranisavljević

    iOS Developer

  • Nick Etzel

    Nick Etzel

    Software Engineer

  • Volker Einsfeld

    Volker Einsfeld

    Sr. Software Engineer

  • Mark Strelecky

    Mark Strelecky

    Jr. Platform Engineer

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