Frequently asked questions:
How much does the service cost?
Nothing! It’s entirely free for Bob’s Discount Customers.
Is there a no contact pick-up option?
Yes provided your mattress is left in an obvious and accessible location.
Do I need to be home when my mattress removal is scheduled?
Not necessarily. If your mattress is left out in an obvious location the day of your removal, and our Helpers can easily access it, you need not be home.
Will I know when my Helper (our mattress removal specialist) is on the way?
Yes. You’ll receive an SMS (text message) and an email when the Helper is on the way to your address.
Will my mattress be disposed of responsibly?
Absolutely. Your Helper will dispose of your mattress at an authorized location.