Build a delivery business on your terms.

Operating as an independent contractor, you’ll choose which jobs are right for you. Dolly offers a variety of services to customers, including store deliveries, full apartment moves, labor-only, junk haul away, and more. You decide your schedule—there’s no contract or minimum hour requirement.

The main tasks of the job are choosing which Dollys to take, showing up to the Dolly location(s) and lifting and/or transporting heavy items. You’ll also be empowered to communicate with customers to clarify job details.

Average earnings

• Dolly Helpers make an average of $50/hr.
• Dolly Hands make an average of $35/hr.
• Helpers & Hands keep 100% of the customer tips from each Dolly.

Payment schedule

We pay you twice a week using PayPal. After you are approved on the platform, we’ll email you with pointers on the best way to set up your PayPal account for Dolly.

• Dollys completed on Monday, Tuesday, and Wednesday pay out on Friday.
• Dollys completed on Thursday, Friday, Saturday, and Sunday pay out on Tuesday.

Helper

A Helper is an individual who is 18 years of age or older; drives a pick-up truck, box truck,cargo van, or SUV with a trailer; can lift over 75 pounds; and has best-in-class customer service.

Hand

A Hand is an individual who is 18 years of age or older, assists a Helper with moves or takes Labor-Only Dollys, and has the best-in-class customer service.

Assistant

Assistants are subcontractors who work on a specific Helper’s Dolly Team. Learn more about Teams and how to add an Assistant.

General requirements

• 18 years of age or older
• Android or iOS smartphone with Android 5.0/iOS 11 or newer
• PayPal account
• Ability to pay for and pass a background check

Helper (truck + muscle)

• An active and valid driver’s license that authorizes you to drive (not a learner’s permit).
• Auto insurance that matches the name and vehicle you sign up with.
• Proof of being an owner or an insured driver if the vehicle and / or insurance is registered under a legal registered business name (e.g., Secretary of State document or an IRS EIN letter).
• Willing and able to lift and carry large bulky items, such as couches and desks (at least 75 lbs).

Hand (no truck required)

• A valid, unexpired U.S. government issued identification. Examples include but are not limited to a driver's license, identification card, passport, or permanent resident card.

For more information on vehicle and document requirements, please visit the following links:

• Documentation Requirements
• Vehicle and Photo Requirements

1. Get started by signing up as a Helper (if you have a pick-up truck, cargo van, box truck, or SUV with trailer) or signing up as a Hands.
2. Complete the sign-up process, including:
• Vehicle & insurance verification (if you are signing up as a Helper)
• ID Verification
• Onboarding training
• Signing a Helper Agreement
• Paying for and passing a background check

Then, download the Helper app and request your first Dolly!

Sign-up process overview

Helpers are required to own a truck, cargo van, box truck, or an SUV with a trailer. Passenger vans, minivans, and cars are not permitted.

Please note that we don’t accept rental vehicles or flatbed trailers. Vehicles should also contain minimal customization such as vinyls and decals.

If you don’t own a qualifying vehicle, sign up to be a Hand.

Once you’re approved on the platform, use the Helper app to view the Dollys that are available in your area. You’re the boss! Request Dollys that align with your abilities and schedule, and work as much or as little as you’d like. If you’re new to the app and want to learn how to request jobs, read our article on Navigating the Dolly Helper App

It typically takes around 7-10 days from the time you first start signing up until you’re ready to find and complete Dollys. This can vary due to background checks, and is currently slowed down due to court closures from COVID-19.

Once you've signed up, be sure to check your email throughout the process as the Dolly team will reach out with next steps along the way. Questions? Reach out to us.

As of June 1, 2021, OAI coverage is available to Helpers & Hands (not Assistants) who are approved on the Dolly platform and completing a job for Dolly. For more information on OAI, read the Occupational Accident Insurance FAQ.

If you have additional questions, please go to our Dolly Helpers Resource page.